The other day I had a complaint about my eggs!
It was done very nicely, but the complaint was very clear and assertively made
" Some of your eggs were not up to ther usual standard " was the coment that came over loud and very clear.
You couldn't have hurt my feelings more if I had been Katy Price and you had pointed at my cleavage and shouted " You've got saggy tits you bubble headed self publicist!"
I was wounded to the quick.
But the customer is always right, so I apologised profusely and promised to hand over a few extra eggs as compensation on my next delivery but something kept niggling me after the customer said that some of the whites were cloudy!
The I remembered.....CLOUDY WHITES ARE AN OCCASSIONAL SIGN OF VERY FRESH EGGS! ( which is all about the amount of carbon dioxide being dissolved within the egg)
Flushed with righteous indignity, I immediately rang the customer back and left a rather rapid, excited and " How very dare you" message on the answerphone complete with a lengthy scientific back up about the nature of fresh eggs.
Later that day there was a message on our telephone answer machine
It was a somewhat exasperated man's voice which stated
"You left a somewhat garbled message about eggs.......
Just to let you know you rang the wrong number"
Wrong even when I'm right!
Other customers please note......my cloudy whites are only a sign of freshness
It was done very nicely, but the complaint was very clear and assertively made
" Some of your eggs were not up to ther usual standard " was the coment that came over loud and very clear.
You couldn't have hurt my feelings more if I had been Katy Price and you had pointed at my cleavage and shouted " You've got saggy tits you bubble headed self publicist!"
I was wounded to the quick.
But the customer is always right, so I apologised profusely and promised to hand over a few extra eggs as compensation on my next delivery but something kept niggling me after the customer said that some of the whites were cloudy!
The I remembered.....CLOUDY WHITES ARE AN OCCASSIONAL SIGN OF VERY FRESH EGGS! ( which is all about the amount of carbon dioxide being dissolved within the egg)
Flushed with righteous indignity, I immediately rang the customer back and left a rather rapid, excited and " How very dare you" message on the answerphone complete with a lengthy scientific back up about the nature of fresh eggs.
Later that day there was a message on our telephone answer machine
It was a somewhat exasperated man's voice which stated
"You left a somewhat garbled message about eggs.......
Just to let you know you rang the wrong number"
Wrong even when I'm right!
Other customers please note......my cloudy whites are only a sign of freshness