The other day I had a complaint about my eggs!
It was done very nicely, but the complaint was very clear and assertively made
" Some of your eggs were not up to ther usual standard " was the coment that came over loud and very clear.
You couldn't have hurt my feelings more if I had been Katy Price and you had pointed at my cleavage and shouted " You've got saggy tits you bubble headed self publicist!"
I was wounded to the quick.
But the customer is always right, so I apologised profusely and promised to hand over a few extra eggs as compensation on my next delivery but something kept niggling me after the customer said that some of the whites were cloudy!
The I remembered.....CLOUDY WHITES ARE AN OCCASSIONAL SIGN OF VERY FRESH EGGS! ( which is all about the amount of carbon dioxide being dissolved within the egg)
Flushed with righteous indignity, I immediately rang the customer back and left a rather rapid, excited and " How very dare you" message on the answerphone complete with a lengthy scientific back up about the nature of fresh eggs.
Later that day there was a message on our telephone answer machine
It was a somewhat exasperated man's voice which stated
"You left a somewhat garbled message about eggs.......
Just to let you know you rang the wrong number"
Wrong even when I'm right!
Other customers please note......my cloudy whites are only a sign of freshness
It was done very nicely, but the complaint was very clear and assertively made
" Some of your eggs were not up to ther usual standard " was the coment that came over loud and very clear.
You couldn't have hurt my feelings more if I had been Katy Price and you had pointed at my cleavage and shouted " You've got saggy tits you bubble headed self publicist!"
I was wounded to the quick.
But the customer is always right, so I apologised profusely and promised to hand over a few extra eggs as compensation on my next delivery but something kept niggling me after the customer said that some of the whites were cloudy!
The I remembered.....CLOUDY WHITES ARE AN OCCASSIONAL SIGN OF VERY FRESH EGGS! ( which is all about the amount of carbon dioxide being dissolved within the egg)
Flushed with righteous indignity, I immediately rang the customer back and left a rather rapid, excited and " How very dare you" message on the answerphone complete with a lengthy scientific back up about the nature of fresh eggs.
Later that day there was a message on our telephone answer machine
It was a somewhat exasperated man's voice which stated
"You left a somewhat garbled message about eggs.......
Just to let you know you rang the wrong number"
Wrong even when I'm right!
Other customers please note......my cloudy whites are only a sign of freshness
Haha!.....classic.
ReplyDeleteMore typical
DeleteLove the Katie Price comment :-)
ReplyDeleteBet she didn't
DeleteI'm not sure whose post I like best John, yours or minexx
ReplyDeleteMine of course
DeleteKnow how you feel...went into the bank on Friday and told the cashier that my card had just been refused twice in the dentist, although 'I used the right code'. After looking at my card she said ' But this is a Mastercard, not an HSBC Visa'...Tail between legs...
ReplyDeleteOh charlotte , I did that on my first dates th chris..I tried to pay the bill with my sainsbury's loyalty card !
DeleteJust as well you left it on the wrong phone....you can explain it calmly and nicely the next time.
ReplyDelete......and that's just what I did
DeleteHa ha, just the sort of thing I'd do
ReplyDeleteTwiggy
Perfect !
ReplyDeleteIt always happens.
cheers, parsnip
I thought a cloudy white was a butterfly. Oh hang on a minute its a clouded yellow I am thinking of - so that must be the yolk. Not sure where this post is taking me except further and further from any kind of sense. So I will shut up.
ReplyDelete" nurse THE screens!"
DeleteI find that once eggs are cooked any 'cloudiness' in the whites vanishes. Maybe that cheeky customer ought to try it.
ReplyDeleteI buy eggs from someone local, and I forgot when i was making devilled eggs that very fresh eggs are hard to peel cleanly when they are hard boiled.
ReplyDeleteI agree with Delores, you can explain your scientific info more calmly when next you see this customer.
Oh dear, that's the sort of thing I would do...
ReplyDeleteNice to see you back kath!
DeleteWhat nerve. The customer would be an ex. Or, maybe, the price would go up.
ReplyDeleteThis could ONLY happen to you, John!
ReplyDeleteMust remember that....cloudy whites = fresh eggs.
Smeone once commented on one of my blog posts about eggs that the eggs they had been getting from a neighbour were terrible and she wouldn't be buying from them again and was about to complain. She said they were really difficult to peel, I quickly told her that this too is a sign of very fresh eggs. Hopefully it saved her neighbour from getting an undeserved ear bashing.
ReplyDeleteWe live in such a sanitized world sue do we not?
DeleteFood is not real
"C'mon you cloudy whites." Sounds like a football team John!
ReplyDelete" who are you? Who are you?!"
DeleteWeren't cloudy whites a symptom of zombie infection on Walking Dead? I'm just sayin! ;-)
ReplyDeleteOf the eyes! OF THE EYES!
DeleteHehehehe ......
DeleteLive and learn, live and learn...
ReplyDeleteOnce you've explained that cloudy whites are the sign of fresh eggs, will said customer then complain when the whites are not cloudy?
ReplyDeleteI hate when that happens.
ReplyDeleteHow dare they complain about your eggs.
ReplyDeleteI once served eggs for Easter breakfast that were Omega eggs. And they were so fishy it put the whole family off eggs for months. I googled it and apparently the Omega feed does cause fishy eggs on occasion.
Ha ha ha, saves on the smoked salmon and scrambled egg taste.
DeleteMurphy's Law !!
ReplyDeleteI forgot to tell you (for your next visit to Sheffield) That "Brew Dog" on Division street are now stocking the "Sheffield Egg" . And also we have a FAB new cinema worth checking out on George Street - The Sheffield Curzon. Reclining and double (snogging) seats available, rooftop terrace and you can take your wine in to sip whilst you watch. It's gorgeous xxxxxx
ReplyDeleteDiane....just looked it up......new to me.....fab! The curson , to me always seemed to be a london cinema.....lovely to see one " up north"
Deletewould love to have seen the face of the man who got the wrong call...probably thinking some nutter escaped from the ward and is rambling on about eggs...best call the men with the big butterfly nets...
ReplyDeleteI so seldom see fresh eggs, I wouldn't know what they should look like.
ReplyDeleteRHYL JOURNAL
ReplyDeleteEGG WAR ERUPTS
IN TRELAWNYD!
Local egg farmer, J. Gray (52)
of corner cottage, Church Lane,
Trelawnyd was recently incensed
by allegations concerning
the freshness of his egg
production.
Local woman Mrs E. Currie (68)
said, "I have been buying
eggs from Gray's farm for
several years now but
the eggs I picked up
last Thursday were
definitely cloudy and
in my view a health
hazard."
In response J.Gray (52)
said, "Bollocks!"
The matter has now been
referred to The Egg Marketing
Inspectorate under the
The Eggs and Chicks (England)
Regulations 2009
Game set and matc to you again YP
DeleteYou should just tell 'em you'll try to lay a better egg, next time, goddarnit~
ReplyDeleteSeriously, though, I would be devastated if anyone complained about my eggs! Totally relate.
People don't really consider where their food comes from... they really think that things should look like the prepacked bland industrial product. I wonder if the customer even tasted the eggs before making the complaint about their appearance.
ReplyDeleteIf it doesn't affect the taste what's the problem?
ReplyDeleteonly this could happen to you.......
ReplyDeleteI can't imagine your eggs are less than perfect, just like you. Not that you're an egg.
ReplyDeleteLove,
Janie
I can only imagine how confused they were!
ReplyDeleteClearly some people are determined to complain whatever the circumstances! Well, everyone else will be enjoying their cloudy whites while Mr and Mrs Grumpy are making do with their soggy cornflakes.
ReplyDeleteHow do you like your eggs in the morning ? cloudy ?
ReplyDelete