I feel a little sorry for Flintshire Council's refuse collection department, so I do
For three weeks now, our black wheelie bins and recycling waste has been left on the side of the road and for three weeks the residents of the five houses in our little part of the village have been turning from Doris Day's into Joan Crawford's in our telephoned efforts to get a spotty teen in a white van to pick up a hundred weight of cans,plastic bottles and the other irritating flotsam of our throwaway modern world.
Our usual morose bin man has not been seen for three weeks now....the local gossip has suggested that he has been fired so that cheaper, European workers could be brought in to do the work!....I suspect he is actually on holiday in the South of France....well I hope he is anyway....a bit of relaxation would do him the world of good,.....I have never seen him smile once in the years he has been collecting.....
Collecting the crap from 152 thousand people from a predominantly rural country must be a logistical nightmare, especially given all those corporate promises of good service have been splashed over every part of the local government websites and literature "ad nauseam ".......
Cock ups will happen from time to time they are bound to...and in many ways I would prefer the email answer of
"oh bloody hell.... a guy will collect all of your shite when he get's around to it...OK?????...get a life and chill out a little"
instead of the more usual corporate speak
"Your request will be carried out within 48 hours..we endeavour to provide a quality service"
In the meantime....I will play the "game" and will continue to sound like a pissed off Joan Crawford on the other end of a phone!