Hummmm.......not quite!
Today we went to the superstore, loaded our machine on a spare flat trolley, took it through the self service tills, (past two chattering female sales girls) and then preceded to leave the store.
One of the female managers dashed forward as we slid through the automatic doors and suddenly asked to see our receipt, something that Chris took great exception to! Bless him, I think he thinks that we still live in an age when customers were wined and dined by attentive and slightly obsequious sales staff that wore carnations in their lapels and the prospect of a woman dressing all in orange basically challenging his honesty was all a bit much!
"Did you think I was stealing this washing machine?" he asked her shortly
The woman reddened and said "no!"
"Then why did you want to see my receipt?"
The woman babbled on for a second about only wanting to check on something but Chris was incensed and with great aplomb told the saleswoman that he had never been thought of as a thief in his 40 years on this planet, How upset he was at the inference that he had done so, and would not be returning to her store,! He turned on his heel, leaving her speechless and me smiling weakly at no one in particular...
This altercation was not even amusing unless you read on about what happened when we got the said washing machine home.
After a great deal of muttering and arguing we manhandled it into the kitchen where I plumbed it in and with a flourish, switched it on!
Immediately water burst out of the top of the machine, soaking the floor and a line of watching dogs, and amid a great deal of shouting and hysteria we managed to stem the flow somewhat with a half dozen pet blankets and 6 rolls of kitchen tissue.
I rang the store and told them I would bring back the faulty machine and swap it for another and after dragging it through the kitchen yet again ( this time ripping the lino) then back up the garden ( arguing as we did so) we were back to square one!
This time Chris left me to do the honours with the store staff ( he stayed in the car) and I might have known that the female manager that he had been so indignant to, met me at the door!
"I didn't expect to see you BACK so soon" she victoriously crooned with smile.......so I offered her my best Yorkshire terrier grimace again and resorted to my usual and rather ineffectual "hey ho"
In these situations it is best to plan dumb and smile a lot
 |
| Ok nothing to do with the washing machine fiasco but it made me smile |
Now that was a pain in the arse!!!
ReplyDeleteSo.......... did you get the money back to purchase at a different store or get another one?
ReplyDeleteDo you now have a working washing machine?
I hate appliances when they run amuck!
But Chris's dignified rebuke would have been so endlessly satisfying had the machine worked, no? :-)
ReplyDeleteI don't quite understand though...did the manager actually KNOW that the washing machine her store had just sold you was faulty? Does that store often knowingly sell their customers damaged goods? Do they mark those receipts differently so that managers accosting customers at the door will be able to check, thereby to gloat more fully when those customers inevitably return? Seriously, why in the world...knowing (or at least suspecting) that her store was at fault...did she let you guys walk away like that?! I am NOT impressed. Like Chris, I personally would never enter that store again.
Dia
The future obviously wasn't quite as orange as that particular store liked to make out! Did you get a replacement? Hope so!!
ReplyDeleteGood grief John...having to bring home your own washing machine...gives new meaning to self-service.
ReplyDeleteHaving said that...when my new washer and dryer were delivered it took countless calls to the store and three visits by DELIVERY men when I needed INSTALLERS before I got the machines up and running.
I feel your pain, although I expect I'm not quite as tired as you...
yes we swapped it sharon!
ReplyDeleteI do not use self check out. I refuse! It takes the place of someones job. Some one is on welfare because of that machine, which means some one else is getting richer.
ReplyDeleteBut I'm glad to see that you wash your chicken poo clothes every once in a while.
Oh my gosh. Lol. If it had been a TV show, you would have seen it coming.
ReplyDeleteHope all is well now! :-)
I can't tell if your new Samsung 6Kg is a 1200 spin speed or a 1400 spin speed. This was a recent review of the 1200 model:- "All round good machine, had it just over a month and all is going well. It looks nice and was put to the test right away with my partners work clothes but it does really well, even he noticed they feel cleaner, the 1200 spin does take a lot of the water out taking less time for them to dry and I think its really smart that it switches off after its finished a wash.
ReplyDeleteI can understand why people rate it low for quietness its not OTT loud but you can hear you have a washing machine on.
Only thing I do miss is not having a half load option.
The chaps would only fit the machine with the pipes that were already connected to the water inlet but these were too short so I ended up fitting it myself with longer ones which was really easy."
Generally speaking it gets a big thumbs up from most reviewers. As our new TV is a Samsung, I'm hoping the reviewers are right.
pud
ReplyDeleteONLY YOU
X
I think I would be with Chris if in the same situation. I pride myself in being honest, reliable and hard working and if thats brought in to question I can be every touchy. I hope you managed to achieve a satisfactory outcome.
ReplyDeleteSo much easier to get Currys to deliver one and get "a little man" to plumb it in for you. XXXXX
ReplyDeleteOmigosh! Tee hee. Such an adventure. My lady has never been accused of stealing but she did have all the bells, whistles and alarms go off once when a sales clerk forgot to remove one of those security thingies on a pair of jeans. Now she can't go through the door sensors without cringing.
ReplyDeleteHad the same machine for twenty years and many house moves - A Maytag Commercial top loader like you see in the laundromats. Always felt that if they would take the crap that laundromat machines cop it would last us - and it has! Beast of a thing it is! (Every so often it goes "off balance" and the whole bloody house shakes! LOL!)
ReplyDeleteROTFLOL! How you have managed to see the humor in this little vignette so soon is mystifying . . . and admirable. Hey ho!
ReplyDeleteA both sad and funny story -- hope you got everything under control now.
ReplyDeleteOh, my. I certainly hope after all that, the (new) new washer works! I think perhaps going to a different store might be in order, if they indeed did know it was faulty...
ReplyDeleteCat
Our washing machine was delivered by a very efficient Frenchman, (we live in France) who proceeded to show us how all the buttons and things worked, which would have been very helpful if it were not for the fact that his French was excellent, and ours minimal! Hope you your new machine works better, and hope your lino has not become too badly damaged.
ReplyDeleteJohn - Hope the second machine behaves properly! Wow... you cook AND do plumbing? What can't you do? Toss a rug over that little ripped spot and hope that Constance doesn't use it as a marker. I HATE snotty store clerks, and I've been known to have a bit of fun at their expense... not terribly nice, but very satisfying.
ReplyDeletekate
ReplyDeleteI connected two plastic pipes!
lol
Confession time...Several years ago my husband bought a vacuum cleaner from Sears, and over a period of a couple of weeks we had one problem after another, after another--I think we were on about our 3rd one when after a pretty heated conversation on the phone, I decided to take it back to the store and get a refund. I was still pretty mad when I got there and the poor clerk had no idea what I was talking about (which made me madder) but she gave me the money back...I left the store feeling relieved and pretty good that I had my money and then realized I'd returned it to the wrong store--I had accidentally gone to a JC Pennys...whoops.....
ReplyDeleteI had a similar experience with a washing machine and awful store manager. I told him I would never set foot ina Sears Store again. And I haven't.
ReplyDeleteJohn, John, John.... you're supposed to bask proudly in the admiration, not tell me it was something a trained squirrel could do. :) Kate
ReplyDeleteHopped over and I'm now a follower. Great story! Well, perhaps not so much if you had to live through it... :)
ReplyDeleteDoesn't the store deliver? Next time, just pay to have the machine dekivered and setup.
ReplyDeletePoor Chris!
ReplyDeleteoh don't tell me this, both my washing machine and fridge have limped through the past year awaiting exocution.
ReplyDeleteWasher only works on half a programme- you have to leap up and juggle the dial otherwise it starts spinning and doesn't stop.
Fridge is actually warmer than the larder it sits in.
I just HATE buying appliances- you can't eat them, you can't wear them and they have no merit style-wise as far as I can see, so they're one of those drains of ££s
that are necessary for clean living (without food poisoning) but give no joy as an incentive to part with hard earned pounds!
Of course, in my house the leak would've been a blessing- at least the kitchen floor would've got washed!
xx
Only 40?
ReplyDeleteHere at our stores, you can still buy a washing machine or any other kind of appliance and the store brings it to your house and the delivery men brings it into your house ~ plugs it in ~ hooks it up if needed and actually turns it on and makes sure it's working good.
ReplyDeleteSorry you had to deal with such a PITA..(pain in the A_ _.. That is what I call people who are annoying.. Pita's..
I think you are truly amazing ~ you do plumbing and electic.. Good Job~!~!
have a tiggeriffic day~! ta ta for now from Iowa.
So you had "a little chicken" sitting in your car! Funny!
ReplyDeleteSo bad you could not have inserted the returned washer within the delightful manager and purchased another somewhere else...that was bad, wasn't it?
ReplyDelete